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So, how can we help you today?

PROLIFIC Systems sales department, customer service department and technical support teams are ready and on hand to assist you in your vehicle warning systems needs and requirements. Whether you are a sole trader, business owner or a representative from a large corporate or government entity, please do not hesitate to contact us via email or telephone should you have any questions regarding our products, sales, prices, quotes, bulk discounts, vehicle lighting solutions, emergency vehicle packages or technical issues.

 Are you a phone, email or face to face type of person?

We here at PROLIFIC Systems offer three forms of communication in which you, our customer may choose from. Method one is an Email or submission of an Online Inquiry form, this method is the least personal because although you will receive a human generated response to your inquiry, it is very hard for our sales, customer representative or technical staff to properly assess what you need and help you understand our products and services.

When are we open and when can you call Prolific Systems?

Prolific Systems are contactable via email(s) 24/7 365 Days a year. We pride ourselves in offering our customers an extensive customer service support throughout all hours of a year. Customers may phone us during normal business hours and if they have an emergency, they may contact us on one of the methods listed below. By emailing our Priority Response Department, you will get a response/phone call even if it's during the weekend or public holiday. Should one of our phone lines be engaged, it's vital for Customers to leave us a brief message containing your inquiry and your contact information so that one of our staff may return your call as soon as possible.

Please direct your important email inquiry to the appropriate departments so that we can respond efficiently.

Our second and preferred method is a phone call. PROLIFIC Systems sales and customer support team are ready and waiting to answer your phone call to better assist you in your inquiry. This method is good if you would like to speak to an actual person and would like to have an extensive discussion regarding your requirements, wants and needs. We will always do our best to answer your calls, but in the event that we have missed your important call, please remember to leave us a return call message so that one of our sales representatives or customer support teams can return your call. We understand that your call is important and at times urgent, which is why we here at PROLIFIC Systems believe that an efficient and prompt return call service is important.

The third and truly unique service we offer here at PROLIFIC Systems is our Demo Vehicle Call-Out Service. This service is offered to sole traders, business owners, corporate entities or government departments whom want to be assured of the status and nature of our business and physically want to touch and feel our products. Our Demo Vehicles are popularly booked responding to many call outs throughout the week servicing most suburbs of New South Wales. Although a small fee does apply per Call Out depending on geographical location and duration, we have found that this unique service truly enhances customer confidence and helps everyday people and businesses to better understand the advantages of switching over to PROLIFIC Systems Public Safety Services. It is now possible to upgrade to new and innovative vehicle warning systems without having to mortgage your home. Our Call-Out Service is ready to serve the community of New South Wales and with upcoming expansion distributorship programs through other states and territories of Australia, this unique Call-Out Service will soon be servicing more suburbs, towns and cities country-wide

So what are you waiting for, get in contact with PROLIFIC Systems now! and see what we can do for you. Providing High Quality Vehicle Warning Systems at lowest prices guaranteed, let us expedite your way.

How long will I have to wait for a response to my call or email?

Our priority here at PROLIFIC Systems is you, our customers. If we receive an email, message or return my call message, one of our customer representatives will respond to your inquiry usually within 2-3 hours of receipt. Obviously if it’s after or before normal business hours, our special off peak customer service team will endeavour to respond to every inquiry in a timely fashion. So sit back and relax, if you have submitted your inquiry, you will soon hear from us and we guarantee to respond efficiently, kindly, respectfully, honestly and ethically in every way possible. Please remember to indicate when and how you would like us to contact you.

How can I get the best prices or special discounts?

PROLIFIC Systems are confident that we won’t be beaten on price, which is why our online store prices are extremely competitive and reasonable. In the unlikely event that you do find a better price, please be sure to get in contact with us as soon as possible so that we may activate our Price Match or Beat Policy. Depending on each customer’s unique situation and circumstances, we will assess their quotes and ensure that they get the best value for money. Please remember that Prolific Systems will not quote any special prices or packages unless the customer has provided their contact name, business name (if applicable), contact number (mobile) and Postal Address.

 Alternatively you can use our Online Inquiry Form.